Shop Policies
1. Sales Policy
All sales are final. We appreciate your understanding in this matter, as our products are handcrafted and made with care.
2. Shipping Policy
Shipping costs are calculated at checkout based on the weight and dimensions of your order. Shipping methods will vary depending on the destination.
Please allow 3-5 business days for processing your order. Once shipped, you will receive a confirmation email with tracking information.
3. Return and Exchange Policy
Due to the nature of our products, we do not accept returns or exchanges. However, if you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order.
4. Payment Information
We accept various payment methods, including major credit cards and PayPal. All payments are processed securely through our payment gateway.
5. Customer Support
If you have any questions or concerns regarding your order, feel free to contact us:
- Email: support@craftycreations.com
- Phone: (123) 456-7890
6. Privacy Policy
Your privacy is important to us. We do not sell or share your information with third parties. Please refer to our Privacy Policy for more details.